M702-001-2:2019-C04
Level 2
Cistrec Sdn Bhd
Course Descriptions
The outcome of this competency unit is to provide a specified administrative support services in cultivating positive customer experience in accordance with organization requirement. Upon completion of this competency unit, trainees shall be able to: 1. Determine Customer Experience Administration (CEA) office setting support services requirement 2. Implement Customer Experience Administration (CEA) survey support service 3. Implement Customer Experience Administration (CEA) training support services 4. Implement Customer Experience Administration (CEA) procurement support services
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Knowledge Test
Penilaian Pengetahuan ADI M702-001-2:2019-C04
